Destination Unknown

What’s with Sun Cellular’s obligatory 15-minute cut anyway?

For those not in the know, there’s a mobile phone service provider, called Sun Cellular Network, operating in the Philippines, that offers for a limited period of time and for a certain amount of money, a 24×7 call and text unlimited service. This means that within a given period, depending on how much money you have spent (for example, if you spent 100 pesos, which is almost 2 dollars, you get 7 days) you can call and send text messages indiscriminately. This was one of the best things to have happened in the Philippines so far, and funny is that it was only introduced last year.

Now, given, 15 minute would’ve been an acceptable cut-off back then, given the limited technology and the sudden inundation of Sun Cellular subscribers. Now, almost 1 year later, we’re seeing the same Precambrian/Ice Age/antedilivian ways 15 minute cutoff method! You have a limit of 15 minutes per call. Everytime you reach that time limit, the call is suddenly cut off and if you want to keep talking to your hottie chatmate (of which I probably have many. Just kidding!) you have to call all over again.

Why does Sun never do anything to ameliorate its problems? Areas with poor coverages from last year still have poor coverages one year later. 15-minute time limit did not extend. Worse still, there are moments (such as now) when I simply can’t connect a call to another Sun Cellular subscriber. I’m not sure this is what we call "quality service" (besides, isn’t it bad enough that we have to hear, or rather, tolerate Jay-R’s lame attempt at RnB everytime we visit a Sun kiosk?).

It gets really annoying whenever a call get cuts off just when the conversation is heating up, because I can imagine the following scenario happening at the exact 15- minute cutoff.

Scene A:
Boy: To tell you the truth, I love *cut*…. (he was going to say "I love cookies")

Scene B:
Girl: I have a confession to make. I’m no longer a *cut*… (she was going to say "I’m no longer a Britney Spears fan". Real good news that would be. I hope more people would make such confession.)

Of course, by the time they connected another call, they might’ve completely forgotten what was it they were supposed to talk about.

Yeah, right.

This entry was posted on Sunday, January 22nd, 2006 at 5:16 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.